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Frequently Asked Questions

Quick answers to questions you may have. Can’t find what you’re looking for? Check out our full documentation.

What payment methods are accepted?

There are mainly three types of chargers: Level 1: Slow charger (uses standard 230V outlet, suitable for home use). Level 2: Fast charger (AC, requires a dedicated circuit). Level 3 / DC Fast Charger: Rapid charger (DC, charges up to 80% in 30–45 minutes).

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How is charging cost calculated?

Charges are usually based on per kWh consumption, plus possible service fees. Rates may vary by station and charger type.

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How do I know when charging is complete?

The charging screen or mobile app will show progress and notify you once charging is complete.

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How long does it take to charge an EV?

Charging time depends on battery capacity and charger type: Slow (AC): 6–8 hours Fast (AC): 2–4 hours Rapid (DC): 30–60 minutes

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How do I charge my electric vehicle?

Park your vehicle near the charging unit. Plug in the connector to your EV port. Start charging using the mobile app or station interface. Wait for the desired charge level, then unplug safely.

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Who can use the charging station?

Any EV owner or fleet operator with a compatible charging connector can use the station.

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What types of EV chargers are available?

While our products are formulated for general wellness, we recommend consulting a healthcare professional, especially if you are pregnant, nursing, or have underlying health conditions and also cattles health.

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What is an EV charging station?

An EV charging station is a facility that supplies electrical energy to recharge electric vehicles (EVs), including cars, bikes, and commercial vehicles.

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